Privacy Policy
Effective November 1, 2025
Forklift Battery Depot ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit forkliftbatterydepot.com or contact us for a quote, how we use it, and the choices you have.
Information we collect
- Information you provide. When you submit a quote form, call, or email us, we collect details such as your name, business name, phone number, email address, ZIP code, forklift make and model, battery voltage and Ah, and any notes you add.
- Automatic information. Like most websites, we receive your IP address, browser type, device information, referring URL, pages viewed, and timestamps. We use cookies and similar technologies for analytics and advertising.
- Advertising identifiers. If you arrive from a Google Ads click, we capture click identifiers (gclid, gbraid, wbraid) and UTM parameters so we can attribute the lead and measure advertising performance.
How we use information
- Respond to quote requests, calls, and emails.
- Schedule deliveries, trade-ins, and service.
- Improve our website, ads, and customer experience.
- Measure and optimize advertising campaigns.
- Comply with legal obligations and prevent fraud or abuse.
How we share information
We do not sell your personal information. We share information only with:
- Service providers that help us operate the business — for example, our CRM (HighLevel), web hosting, analytics, and advertising platforms (Google Ads, Microsoft Clarity).
- Legal and safety recipients when required by law, subpoena, or to protect our rights, customers, or the public.
- Business transfers in connection with a merger, acquisition, or sale of assets, subject to the protections of this policy.
Cookies and analytics
We use cookies and tags for analytics and ad measurement, including Google Ads conversion tracking and Microsoft Clarity session analytics. You can control cookies through your browser settings and opt out of personalized advertising at Google Ads Settings .
Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to opt out of certain advertising-related processing. To exercise these rights, email forkliftbatterydepot@gmail.com or call (909) 706-6037.
Data retention and security
We keep quote and customer records as long as needed to provide our services, honor warranties, and meet legal and accounting requirements. We use reasonable administrative, technical, and physical safeguards to protect information, but no system is 100% secure.
Children
Our site is intended for business buyers and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.
Contact us
Forklift Battery Depot
Rancho Cucamonga, CA
forkliftbatterydepot@gmail.com
(909) 706-6037